Frequently Asked Questions

Should I upgrade my old Windows operating system?2017-08-11T10:36:35-05:00

Yes.  Older versions of Windows are often no longer supported by Microsoft and are therefore vulnerable to ransomware or other security issues.

Does it make sense to repair my computer2017-08-11T10:16:17-05:00

We only recommend repairs or upgrades when they will improve the value and performance of your computer.

How long do repairs take?2017-08-11T10:01:26-05:00

Most repairs can be completed in as quick as 24-48 hours.  Sometimes we must order specific parts which can delay our progress.

Do I need an appointment?2017-08-11T10:00:33-05:00

No.  Feel free to just bring your computer into our shop.  We are open Monday-Saturday, 9 AM to 6 PM, Closed Sunday

How much does it cost to diagnose my computer?2017-08-11T15:56:08-05:00

We charge a small diagnostic fee which is applied toward repairs.

  • $49.99 diagnostic fee for Windows based laptops or desktop computers.
  • $69.99 for Mac desktop or laptop computers.


What Our Customers Have To Say

Ryan Maffei
Ryan Maffei

5 out of 5 stars

posted 2 months ago

I’ve had bad experiences with PC repair before – the chain that way overcharges you, the independent shop that validates your skepticism, the friend from high school who doesn’t quite know what he’s doing. Thankfully, I went on Google and found Rodi right in town. The man who runs this shop is extremely knowledgeable, professional, and fair. You can immediately tell why his shop has cultivated such a devoted customer base over 7 years, and why h: earned so many good reviews. It took one visit for me to be sure I’ll never have to worry about finding another shop as long as I’m in the area. If you’re in Allen, Plano, McKinney, or anywhere close, go to Rodi’s. You will not be disappointed.

Kyle Pratt
Kyle Pratt

5 out of 5 stars

posted 2 weeks ago

Rodi was extremely helpful. His knowledge and experience where far above anthers I’ve tried to use. He set a great exception on timing for the repair and the problem. My PC is back working great.

Raj Cheela
Raj Cheela

5 out of 5 stars

posted 3 days ago

Definitely recommended. He was able to recognize the issue with my PC very quickly and resolved it within the cost of the diagnostic fee ($50). I took my PC to two other computer repair shops and both of them told that mother board was faulty and entire PC need to be replaced etc.

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