FAQ2019-03-27T21:07:23-05:00

Frequently Asked Questions

Should I upgrade my old Windows operating system?2017-08-11T10:36:35-05:00

Yes.  Older versions of Windows are often no longer supported by Microsoft and are therefore vulnerable to ransomware or other security issues.

Does it make sense to repair my computer2017-08-11T10:16:17-05:00

We only recommend repairs or upgrades when they will improve the value and performance of your computer.

How long do repairs take?2017-08-11T10:01:26-05:00

Most repairs can be completed in as quick as 24-48 hours.  Sometimes we must order specific parts which can delay our progress.

Do I need an appointment?2017-08-11T10:00:33-05:00

No.  Feel free to just bring your computer into our shop.  We are open Monday-Saturday, 9 AM to 6 PM, Closed Sunday

How much does it cost to diagnose my computer?2017-08-11T15:56:08-05:00

We charge a small diagnostic fee which is applied toward repairs.

  • $49.99 diagnostic fee for Windows based laptops or desktop computers.
  • $69.99 for Mac desktop or laptop computers.

 

What Our Customers Have To Say

Douglas Greenberg
Douglas Greenberg

5 out of 5 stars

posted 3 weeks ago

Took an aging laptop with extremely slow speeds to Rodi on Saturday around noon. By Monday morning, I had a computer that felt new with extremely fast speeds. Everything works again! It's seriously like the day I purchased it. Rodi was great. He knew immediately what the issue was an explained exactly what the issue was and how he would correct it. He also gave me the price for doing so up front. Thank you Rodi for a great experience. I will be recommending you to all friends who need this service for their slow computers.

Brooklyn nite
Brooklyn nite

5 out of 5 stars

posted 2 weeks ago

I bought an HP elite laptop/tablet from them. Rodi is very nice and knowledgeable. Straight forward, honest right to the point. He will answer any questions you could possibly have. I left the store with an amazing laptop and a lot of knowledge about computers. Definitely will comeback with all my computer needs and recommend them to everyone. Thank you Rodi!

Rachel Legan
Rachel Legan

5 out of 5 stars

posted 6 days ago

To put it simply "Rodi rocks". Seriously, I live in San Antonio but when a problem arises (most likely caused by operator error) I literally ship my computer to Rodi who has an amazing turn around time and an even more amazing commitment to his customers. My boyfriend, his parents and most of their friends and relatives swear by Rodi and I know why. He is knowledgeable , efficient, fair but what I appreciate most is that he cares about his customers. All of them. Rodi and his staff will never steer you wrong and they take the time to find out exactly what you need and how to help. Best computer repair and purchase shop I have ever been lucky enough to use. Thank you Rodi!!!