Frequently Asked Questions

Should I upgrade my old Windows operating system?2017-08-11T10:36:35-05:00

Yes.  Older versions of Windows are often no longer supported by Microsoft and are therefore vulnerable to ransomware or other security issues.

Does it make sense to repair my computer2017-08-11T10:16:17-05:00

We only recommend repairs or upgrades when they will improve the value and performance of your computer.

How long do repairs take?2017-08-11T10:01:26-05:00

Most repairs can be completed in as quick as 24-48 hours.  Sometimes we must order specific parts which can delay our progress.

Do I need an appointment?2017-08-11T10:00:33-05:00

No.  Feel free to just bring your computer into our shop.  We are open Monday-Saturday, 9 AM to 6 PM, Closed Sunday

How much does it cost to diagnose my computer?2017-08-11T15:56:08-05:00

We charge a small diagnostic fee which is applied toward repairs.

  • $49.99 diagnostic fee for Windows based laptops or desktop computers.
  • $69.99 for Mac desktop or laptop computers.


What Our Customers Have To Say

Rodi Computer Service 4.5 star rating 14 reviews
600 E Main St
Ste E
Allen, TX 75002
Delores Y.'s Review Delores Y.
5.0 star rating

My MAC was beyond the age that apple and the MAC people would even consider helping me with and it was on a death spiral. Rodi took a look at my computer...

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Susan M.'s Review Susan M.
1.0 star rating

I called Rodi at 10:00 AM after waiting in his parking lot over 30 minutes. There were no times of operation on the front door. A window sign said 'OPEN"....

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Jennifer B.'s Review Jennifer B.
5.0 star rating

Oh Rodi, I seriously I do not think I could manage to get outta 2017 without managing one last visit into your shop. I managed to drop my laptop and the...

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Varkey John
Varkey John

5 out of 5 stars

posted 3 days ago

Rodi is a Super Technician!
My Dell desktop will not reboot after I accidentally updated the BIOS that popped up on my Windows 10 machine. I took it to Rodi and he reprogrammed the BIOS and got it back running though it took longer than what he told me. But it was worth the wait. He is very good in what he does. With his engineering skills he can open the computer and replace the component at a cheaper price than replace entire PCB (most others do). He is very honest and upfront with the pricing. In my case he had to do more work than anticipated but did not charge me anything extra. Also, if anyone is looking to buy computers, I highly recommend to give Rodi a call. He has never-used high-end business class computers at half the price.
I highly recommend him for all your computer needs.

Jacqueline Johnson
Jacqueline Johnson

5 out of 5 stars

posted 2 weeks ago

We have been going to Rodi for over five years. He is very knowledgeable and, has excellent customer service. His prices are very affordable and, his work ethic is wonderful. If you are looking for a fantastic computer service try Rodi Computer Service. He is the best and, stand out from all the rest. Thank you Rodi for the great service we receive from you.

Josh Kirk, CPA
Josh Kirk, CPA

5 out of 5 stars

posted 1 week ago

Rodi has offered me first class service every time over a three year period. He always goes above and beyond and offers exceptional service. He does not just treat you like a customer, he treats you like a friend. I have used other computer repair services, and there is no comparison. He knew exactly what to do in a matter of minutes with every single issue I have brought to him, and even helped me learn about issues I was not aware of. You've got a customer for life, Rodi!