FAQ2019-03-27T21:07:23-05:00

Frequently Asked Questions

Should I upgrade my old Windows operating system?2017-08-11T10:36:35-05:00

Yes.  Older versions of Windows are often no longer supported by Microsoft and are therefore vulnerable to ransomware or other security issues.

Does it make sense to repair my computer2017-08-11T10:16:17-05:00

We only recommend repairs or upgrades when they will improve the value and performance of your computer.

How long do repairs take?2017-08-11T10:01:26-05:00

Most repairs can be completed in as quick as 24-48 hours.  Sometimes we must order specific parts which can delay our progress.

Do I need an appointment?2017-08-11T10:00:33-05:00

No.  Feel free to just bring your computer into our shop.  We are open Monday-Saturday, 9 AM to 6 PM, Closed Sunday

How much does it cost to diagnose my computer?2017-08-11T15:56:08-05:00

We charge a small diagnostic fee which is applied toward repairs.

  • $49.99 diagnostic fee for Windows based laptops or desktop computers.
  • $69.99 for Mac desktop or laptop computers.

 

What Our Customers Have To Say

Natalia Hunt
Natalia Hunt

5 out of 5 stars

posted 1 week ago

Absolutely outstanding customer service and workmanship! My laptop runs like new, super fast. Rodi takes time to explain your options. I am very happy with his service and will be back with any computer related issues.

Preston Miller
Preston Miller

5 out of 5 stars

posted 3 months ago

I would highly recommend Rodi Computer Service! I had a very serious CPU issue on my high end desktop computer and Rodi got me all fixed up for a reasonable price. He has the knowledge and equipment to fix any computer issue. Don't take your computer anywhere else!

Gordon Huseth
Gordon Huseth

5 out of 5 stars

posted 4 months ago

Rodi provides the best customer service in North Texas. Recently, we had a laptop screen replaced. Initially, the repair would have been completed within a few days however the supplier of the laptop screen failed to deliver the correct screen. Rodi worked with the supplier to secure delivery of the correct screen over a holiday weekend, completed the work after hours and made a special trip to the store to meet and deliver the laptop. Outstanding workmanship, service and very responsive!