FAQ2019-03-27T21:07:23-05:00

Frequently Asked Questions

Should I upgrade my old Windows operating system?2017-08-11T10:36:35-05:00

Yes.  Older versions of Windows are often no longer supported by Microsoft and are therefore vulnerable to ransomware or other security issues.

Does it make sense to repair my computer2017-08-11T10:16:17-05:00

We only recommend repairs or upgrades when they will improve the value and performance of your computer.

How long do repairs take?2017-08-11T10:01:26-05:00

Most repairs can be completed in as quick as 24-48 hours.  Sometimes we must order specific parts which can delay our progress.

Do I need an appointment?2017-08-11T10:00:33-05:00

No.  Feel free to just bring your computer into our shop.  We are open Monday-Saturday, 9 AM to 6 PM, Closed Sunday

How much does it cost to diagnose my computer?2017-08-11T15:56:08-05:00

We charge a small diagnostic fee which is applied toward repairs.

  • $49.99 diagnostic fee for Windows based laptops or desktop computers.
  • $69.99 for Mac desktop or laptop computers.

 

What Our Customers Have To Say

S F
S F

5 out of 5 stars

posted 1 week ago

There's a reason I've been going to Rodi for at least 3 years. He's knowledgeable, friendly, honest, and he saves you money.

Two instances come to mind:

1) I told him I wanted a custom computer that had [insert computer jargon] to be able to do X, Y, Z. He said that the computer jargon I had in mind was "too powerful" for what my needs were. He recommended that I would be just as happy if I used [lesser-end computer jargon]. He was honest and trying to help me save money at the same time.

2) I went to him a different time and I told him I needed a laptop. I was skeptical at first because the price seemed too high (don't worry, it gets better). He told me to Google exactly what he recommended I buy from him. I accepted his challenge and Googled the exact laptop he was suggesting for me. It was nearly double the price to buy it online! The price "seemed high" because it was a higher-end laptop model. He was honest and saved me money again. (BTW, I still have, and use, that same laptop almost 3 years later)

Since these moments, I've stopped "questioning" him because I know he has what's best for me at heart. I appreciate that. And I know you will, too.

Fallon Richey
Fallon Richey

5 out of 5 stars

posted 3 weeks ago

Called today about my son's laptop he uses for school no longer charging. Was able to get right in to see the guy. He gave great customer service and knowledge and very friendly. Have now found my perfect repair shop for all my future needs. Definitely recommend this establishment. A++

Bunmi Ola
Bunmi Ola

5 out of 5 stars

posted 1 week ago

This is the best computer repair shop on the face of the planet! Rodi is very caring, genuine and straight to the point. Been here several times and gotten better than expected results! Great work!!

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