FAQ2019-03-27T21:07:23-05:00

Frequently Asked Questions

Should I upgrade my old Windows operating system?2017-08-11T10:36:35-05:00

Yes.  Older versions of Windows are often no longer supported by Microsoft and are therefore vulnerable to ransomware or other security issues.

Does it make sense to repair my computer2017-08-11T10:16:17-05:00

We only recommend repairs or upgrades when they will improve the value and performance of your computer.

How long do repairs take?2017-08-11T10:01:26-05:00

Most repairs can be completed in as quick as 24-48 hours.  Sometimes we must order specific parts which can delay our progress.

Do I need an appointment?2017-08-11T10:00:33-05:00

No.  Feel free to just bring your computer into our shop.  We are open Monday-Saturday, 9 AM to 6 PM, Closed Sunday

How much does it cost to diagnose my computer?2017-08-11T15:56:08-05:00

We charge a small diagnostic fee which is applied toward repairs.

  • $49.99 diagnostic fee for Windows based laptops or desktop computers.
  • $69.99 for Mac desktop or laptop computers.

 

What Our Customers Have To Say

K Castille
K Castille

5 out of 5 stars

posted 4 days ago

I had such a wonderful and positive experience. Rodi is knowledgeable and knew exactly what was wrong with my laptop and how to fix it. I am happy I found Rodi Computer Service! Beyond grateful and money saved. Thank you so much Rodi; I truly appreciate it!

Ron Zielke
Ron Zielke

5 out of 5 stars

posted 1 month ago

Rodi was able to upgrade my older tower unit that still runs well and is quiet versus paying more elsewhere to replace it with another laptop. For less than a new machine, I have greater storage capacity with drive redundancy for backups and increased speed of operations. I am also in great shape for Windows 11. Very knowledgeable and does his best to meet customer needs with the best solution and least cost. I will continue to use RODI for my future computer needs and highly recommend his services.

Steve Chisler
Steve Chisler

5 out of 5 stars

posted 1 month ago

Can't say enough about Rodi Computer Service in Allen, TX! I appreciate that Rodi knows where to draw the line on repairing old computers, and that he came up with a great solution getting me into a new computer. Other repair services would just milk you for whatever they could, but not Rodi. As with other reviews I've seen posted, I too found that I received great value, quality, professionalism, etc. from Rodi Computer Service. Thankfully, I will not have to go back to the "box store" for computer service from now on. And FYI, Rodi knows both Apple and PC products. If you need computer service, you can't go wrong here.

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