FAQ2019-03-27T21:07:23-05:00

Frequently Asked Questions

Should I upgrade my old Windows operating system?2017-08-11T10:36:35-05:00

Yes.  Older versions of Windows are often no longer supported by Microsoft and are therefore vulnerable to ransomware or other security issues.

Does it make sense to repair my computer2017-08-11T10:16:17-05:00

We only recommend repairs or upgrades when they will improve the value and performance of your computer.

How long do repairs take?2017-08-11T10:01:26-05:00

Most repairs can be completed in as quick as 24-48 hours.  Sometimes we must order specific parts which can delay our progress.

Do I need an appointment?2017-08-11T10:00:33-05:00

No.  Feel free to just bring your computer into our shop.  We are open Monday-Saturday, 9 AM to 6 PM, Closed Sunday

How much does it cost to diagnose my computer?2017-08-11T15:56:08-05:00

We charge a small diagnostic fee which is applied toward repairs.

  • $49.99 diagnostic fee for Windows based laptops or desktop computers.
  • $69.99 for Mac desktop or laptop computers.

 

What Our Customers Have To Say

Preston Miller
Preston Miller

5 out of 5 stars

posted 2 months ago

I would highly recommend Rodi Computer Service! I had a very serious CPU issue on my high end desktop computer and Rodi got me all fixed up for a reasonable price. He has the knowledge and equipment to fix any computer issue. Don't take your computer anywhere else!

Gordon Huseth
Gordon Huseth

5 out of 5 stars

posted 2 months ago

Rodi provides the best customer service in North Texas. Recently, we had a laptop screen replaced. Initially, the repair would have been completed within a few days however the supplier of the laptop screen failed to deliver the correct screen. Rodi worked with the supplier to secure delivery of the correct screen over a holiday weekend, completed the work after hours and made a special trip to the store to meet and deliver the laptop. Outstanding workmanship, service and very responsive!

Jeff James
Jeff James

5 out of 5 stars

posted 1 month ago

I took my son’s Desktop to Rodi after it “Died”. He was amazing. He not only solved the problem, he went above and beyond what he said he initially needed to do. Love the service and the price was great as well!