FAQ2017-08-11T16:27:30+00:00

Frequently Asked Questions

Should I upgrade my old Windows operating system?2017-08-11T10:36:35+00:00

Yes.  Older versions of Windows are often no longer supported by Microsoft and are therefore vulnerable to ransomware or other security issues.

Does it make sense to repair my computer2017-08-11T10:16:17+00:00

We only recommend repairs or upgrades when they will improve the value and performance of your computer.

How long do repairs take?2017-08-11T10:01:26+00:00

Most repairs can be completed in as quick as 24-48 hours.  Sometimes we must order specific parts which can delay our progress.

Do I need an appointment?2017-08-11T10:00:33+00:00

No.  Feel free to just bring your computer into our shop.  We are open Monday-Saturday, 9 AM to 6 PM, Closed Sunday

How much does it cost to diagnose my computer?2017-08-11T15:56:08+00:00

We charge a small diagnostic fee which is applied toward repairs.

  • $49.99 diagnostic fee for Windows based laptops or desktop computers.
  • $69.99 for Mac desktop or laptop computers.

 

What Our Customers Have To Say

Rodi Computer Service 4.5 star rating 18 reviews
600 E Main St
Ste E
Allen, TX 75002
Tim C.'s Review Tim C.
5.0 star rating

I came in hoping to get some answers about why my new gaming/rendering box was having hardware failures, and am very pleased with the results. Not only...

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Delores Y.'s Review Delores Y.
5.0 star rating

My MAC was beyond the age that apple and the MAC people would even consider helping me with and it was on a death spiral. Rodi took a look at my computer...

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Susan M.'s Review Susan M.
1.0 star rating

I called Rodi at 10:00 AM after waiting in his parking lot over 30 minutes. There were no times of operation on the front door. A window sign said 'OPEN"....

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Corinne Levee
Corinne Levee

5 out of 5 stars

posted 2 weeks ago

Rodi was very kind and knowledgeable. My computer had some extensive water damage and he fixed it for me for a great price. He was attentive and always answered when I called to check the status of my computer. Great service at a price you can’t beat.

Brenda Williams
Brenda Williams

5 out of 5 stars

posted 2 weeks ago

Their service was awesome. I didn’t believe that there was good customer service anymore but Rodi made me change my mine, thee are still some good customer sevice company’s out there. I was so please with the work that he did for me. His service was delivered like he said and he did just what he said he would do. He saved me more than 1500.00. He saved me big time. He will always get my business.GREAT SERVICE!!!! Rodi really take out the time and explain his findings to you and then you gives you his recommendations. He is a Blessing.

Scott Atkins
Scott Atkins

5 out of 5 stars

posted 5 days ago

Windows 10 on my laptop petered out and I was worried I lost all our family videos/pictures. Rodi did a terrific job of figuring out was wrong, made a great suggestion to replace my (broken) slow and old fashioned 1 TB hard disk drive with a much faster solid state drive. He replaced Windows, recovered ALL of our data, upgraded the disk drive, and even helped with security settings. A huge help and Rodi knows his stuff!