Frequently Asked Questions
Yes. Older versions of Windows are often no longer supported by Microsoft and are therefore vulnerable to ransomware or other security issues.
We only recommend repairs or upgrades when they will improve the value and performance of your computer.
Most repairs can be completed in as quick as 24-48 hours. Sometimes we must order specific parts which can delay our progress.
No. Feel free to just bring your computer into our shop. We are open Monday-Saturday, 9 AM to 6 PM, Closed Sunday
We charge a small diagnostic fee which is applied toward repairs.
- $49.99 diagnostic fee for Windows based laptops or desktop computers.
- $69.99 for Mac desktop or laptop computers.
What Our Customers Have To Say
Allen, TX 75002
I came in hoping to get some answers about why my new gaming/rendering box was having hardware failures, and am very pleased with the results. Not only...
My MAC was beyond the age that apple and the MAC people would even consider helping me with and it was on a death spiral. Rodi took a look at my computer...
I called Rodi at 10:00 AM after waiting in his parking lot over 30 minutes. There were no times of operation on the front door. A window sign said 'OPEN"....
Rodi was very kind and knowledgeable. My computer had some extensive water damage and he fixed it for me for a great price. He was attentive and always answered when I called to check the status of my computer. Great service at a price you can’t beat.
Their service was awesome. I didn’t believe that there was good customer service anymore but Rodi made me change my mine, thee are still some good customer sevice company’s out there. I was so please with the work that he did for me. His service was delivered like he said and he did just what he said he would do. He saved me more than 1500.00. He saved me big time. He will always get my business.GREAT SERVICE!!!! Rodi really take out the time and explain his findings to you and then you gives you his recommendations. He is a Blessing.
Windows 10 on my laptop petered out and I was worried I lost all our family videos/pictures. Rodi did a terrific job of figuring out was wrong, made a great suggestion to replace my (broken) slow and old fashioned 1 TB hard disk drive with a much faster solid state drive. He replaced Windows, recovered ALL of our data, upgraded the disk drive, and even helped with security settings. A huge help and Rodi knows his stuff!