Frequently Asked Questions

Should I upgrade my old Windows operating system?2017-08-11T10:36:35-05:00

Yes.  Older versions of Windows are often no longer supported by Microsoft and are therefore vulnerable to ransomware or other security issues.

Does it make sense to repair my computer2017-08-11T10:16:17-05:00

We only recommend repairs or upgrades when they will improve the value and performance of your computer.

How long do repairs take?2017-08-11T10:01:26-05:00

Most repairs can be completed in as quick as 24-48 hours.  Sometimes we must order specific parts which can delay our progress.

Do I need an appointment?2017-08-11T10:00:33-05:00

No.  Feel free to just bring your computer into our shop.  We are open Monday-Saturday, 9 AM to 6 PM, Closed Sunday

How much does it cost to diagnose my computer?2017-08-11T15:56:08-05:00

We charge a small diagnostic fee which is applied toward repairs.

  • $49.99 diagnostic fee for Windows based laptops or desktop computers.
  • $69.99 for Mac desktop or laptop computers.


What Our Customers Have To Say

Amber Kreceman
Amber Kreceman

5 out of 5 stars

posted 1 week ago

Rodi did an incredible job recovering almost a terabyte of data from my external hard drive. So many precious memories from my family on our drive and he recovered it all. He was professional, kept me in the loop on status and explained the process. Could not be more thankful for Rodi!

Bethany Soteres
Bethany Soteres

5 out of 5 stars

posted 3 weeks ago

This was my first experience. These people were professional and fast! Anthony helped me in every way I needed. I will use these folks from now on. I am so glad someone told me about this great service.

Give Rodi a try, and I believe it will save you money!

Ryan Maffei
Ryan Maffei

5 out of 5 stars

posted 3 months ago

I’ve had bad experiences with PC repair before – the chain that way overcharges you, the independent shop that validates your skepticism, the friend from high school who doesn’t quite know what he’s doing. Thankfully, I went on Google and found Rodi right in town. The man who runs this shop is extremely knowledgeable, professional, and fair. You can immediately tell why his shop has cultivated such a devoted customer base over 7 years, and why h: earned so many good reviews. It took one visit for me to be sure I’ll never have to worry about finding another shop as long as I’m in the area. If you’re in Allen, Plano, McKinney, or anywhere close, go to Rodi’s. You will not be disappointed.

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