FAQ2019-03-27T21:07:23-05:00

Frequently Asked Questions

Should I upgrade my old Windows operating system?2017-08-11T10:36:35-05:00

Yes.  Older versions of Windows are often no longer supported by Microsoft and are therefore vulnerable to ransomware or other security issues.

Does it make sense to repair my computer2017-08-11T10:16:17-05:00

We only recommend repairs or upgrades when they will improve the value and performance of your computer.

How long do repairs take?2017-08-11T10:01:26-05:00

Most repairs can be completed in as quick as 24-48 hours.  Sometimes we must order specific parts which can delay our progress.

Do I need an appointment?2017-08-11T10:00:33-05:00

No.  Feel free to just bring your computer into our shop.  We are open Monday-Saturday, 9 AM to 6 PM, Closed Sunday

How much does it cost to diagnose my computer?2017-08-11T15:56:08-05:00

We charge a small diagnostic fee which is applied toward repairs.

  • $49.99 diagnostic fee for Windows based laptops or desktop computers.
  • $69.99 for Mac desktop or laptop computers.

 

What Our Customers Have To Say

Stacey Key
Stacey Key

5 out of 5 stars

posted 1 month ago

I literally cannot say enough good things about Rodi. The flash drive containing my dissertation work broke and a number of the files were damaged. But Rodi was able to recover EVERYTHING! He was great at explaining what could be wrong and what would need to be done. The price was perfectly within the range he quoted me for the data recovery, and it was substantially less than experts from chain companies. Rodi was fantastic to work with and I would happily refer anyone to him.

Krisandra Parsons
Krisandra Parsons

5 out of 5 stars

posted 2 months ago

My husband found Rodi a couple of years ago and has saved us both money and enormous headaches. Rodi is the very best. My old Mac Book Pro was close to dying and I'd lost the ability to even pull up my emails- they were completely gone. Rodi made great recommendations, fully walked me through all my options to see which was most cost effective for me. I ultimately decided it was time to update my laptop. Rodi ordered me a newer Mac Book Pro that is essentially brand new. Looks like it came right out of the box brand new but is a 2015 model. He managed to rebuild my email database and restore all my lost emails! He completely cloned my laptop and transferred all of the data. It runs so FAST now. He also put on Bootcamp so that I can run both Mac and MS! He has 15 yrs experience and really knows everything about computers and won't steer you wrong. I'm super happy my husband found such an honest business man. His slogan is spot on: If they say it can't be fixed bring it to Rodi! Thank you, Rodi!!

Curt Taipale
Curt Taipale

5 out of 5 stars

posted 4 months ago

Seriously, these guys are amazing. Their attention to detail coupled with an inner drive and genuine heart to deliver the best result possible at a more than fair price are phenomenal. They replaced the crashed hard drive in my laptop in 2020. Last week we brought them my wife's laptop to replace its hard drive. Once that was done, they proceeded to thoroughly and meticulously clean the inner workings. It's now running better than brand new! Can't thank them enough.

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