Frequently Asked Questions

Should I upgrade my old Windows operating system?2017-08-11T10:36:35-05:00

Yes.  Older versions of Windows are often no longer supported by Microsoft and are therefore vulnerable to ransomware or other security issues.

Does it make sense to repair my computer2017-08-11T10:16:17-05:00

We only recommend repairs or upgrades when they will improve the value and performance of your computer.

How long do repairs take?2017-08-11T10:01:26-05:00

Most repairs can be completed in as quick as 24-48 hours.  Sometimes we must order specific parts which can delay our progress.

Do I need an appointment?2017-08-11T10:00:33-05:00

No.  Feel free to just bring your computer into our shop.  We are open Monday-Saturday, 9 AM to 6 PM, Closed Sunday

How much does it cost to diagnose my computer?2017-08-11T15:56:08-05:00

We charge a small diagnostic fee which is applied toward repairs.

  • $49.99 diagnostic fee for Windows based laptops or desktop computers.
  • $69.99 for Mac desktop or laptop computers.


What Our Customers Have To Say

Parijat Roy
Parijat Roy

5 out of 5 stars

posted 1 week ago

Well this guy is genius. It's not a repair center, it's rather a re-engineering house. You don't get spare parts of your laptop, Rodi will engineer the broken parts and make it much better than original. And interesting fact is he will do it in front of you. Keep going Rodi. I wish you all the best.

Lynn Wesley
Lynn Wesley

5 out of 5 stars

posted 2 weeks ago

I don't usually give reviews, but my husband and I met Rodi at his shop today to bring in our old HP and Compaq computer hard drives that I've been holding onto because I had forgotten what I had stored on them. Rodi was so kind and gracious to allow us to hook them up on his monitor (without charge) to see if I had anything still stored on them. I had donated my old monitor as parts when I was moving, and forgot about my old hard drives.
We were so impressed with his professionalism and helpfulness. When we we're leaving he was so kind to help us carry one of the computers back to our car. We're new in the Allen area and we're so glad to have found his shop for any future computer needs with our other All-In-One HP computer we have.
Please call him or stop by just like we did and I'm sure you will be impressed with his service. Thanks Rodi!

Amber Pizano
Amber Pizano

5 out of 5 stars

posted 1 month ago

I've used Rodi's Computer Service several times over the last ~2 years and every time they've been phenomenal. They have a quick turn around time, they're great at communicating, and their pricing is fair. Every time I get my computer back running better than ever. I recently had my laptop out in a rain storm and I thought it'd be a goner for sure. But nope, Rodi was able to fix it in less than 3 days! I can't recommend them enough for consistently professional and superb service.